Who we are

www.julieshechinah.com is committed to protecting and respecting your privacy.

Name: Julie Shechinah

Website: www.julieshechinah.com

Email: info@julieshechinah.com

We are registered with the ICO (Information Commissioners’ Office) under the Data Protection Register, our registration number is: ZB329292

This Policy explains when, how and why we collect and process your personal information while you browse or use this website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time so please keep checking this page to ensure that you’re happy with any changes. 

By using our website, you’re agreeing to this Policy. If you don’t agree with it you may stop viewing or visiting the website, and not submit any personal data to us.

You can ask any questions regarding this Policy via info@julieshechinah.com. We’ll do our best to respond as quickly and usefully as we can.

The type of personal information we collect 

We currently collect and process the following information:

  • Name
  • Email address
  • IP address and information regarding when and what pages are accessed
  • Telephone number
  • Bank or card details on secure third party services (Stripe)
  • Website user stats
  • Comments and identifiers associated with them

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Subscribing to a newsletter
  • Booking a call
  • Paying for a service
  • Commenting on a blog post

We use the information that you have given us in order to:

  • Send you a newsletter
  • Facilitate a call
  • Deliver a service
  • Check that your details are from a real person, rather than a spam bot
  • Respond to a comment on the blog
  • Adapt the site to your particular interests

We review our retention periods for personal information on a regular basis, so any unengaged subscribers are dropped from our communications, and their data deleted.

Who has access to your information?

We will not sell or rent your information to third parties.

We will not share your information with third parties for marketing purposes.

When you make any online payment with us, your payment will be processed by a third party payment processor, who specialises in the secure online capture and processing of credit/debit card transactions.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

  1. Your consent. You are able to remove your consent at any time. You can do this by contacting info@julieshechinah.com or clicking unsubscribe on an email

(b) We have a contractual obligation.

Your choices

You have a choice about whether or not you wish to receive information from us. If you do not want to receive our marketing communications, then you are free to unsubscribe at any time. There is an ‘Unsubscribe’ link at the bottom of every email, or you can email info@julieshechinah.com.

We will not contact you for marketing purposes by email, SMS, phone or direct mail unless you have given your prior consent. If you choose to unsubscribe we take that to mean you want your details erasing and would do so as soon as we are aware of the unsubscription.

How you can access and update your information

If you want to update your information, you can email us for help at info@julieshechinah.com.

You have the right to ask for a copy of the information we hold about you.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information. 

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@julieshechinah.com if you wish to make a request.

How we store your personal information 

Your information is securely stored. 

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve ant follow-up comments automatically instead of holding them in a moderation queue.

For users that tegister on our website (if any), we also store their user profile.  All users can see, edit or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Security precautions in place to protect the loss, misuse or alteration of your information

When you give us your personal information, we take steps to ensure that it’s treated securely. Any sensitive information (such as credit or debit card details) is encrypted and protected with the following software 128 Bit encryption on SSL. The ‘lock’ icon on your browser will confirm that security protocol is in place.

Non-sensitive details (your email address etc.) are transmitted normally over the internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. If there ever was a breach of that security we would inform you as soon as possible that this had happened, and what actions we are taking.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device/computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, and to display relevant adverts or content.

Some cookies are required to enjoy and use the full functionality of this website.

We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device/computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.

Cookies that we use are;

Analytical: These measure information such as the number of visitors, how long they stay and what pages they visit.

Functional: allows thedarkpen.com to remember a visitor’s site preferences and choices, including username, region and language.

Performance: collects anonymous information on how visitors use the site. They can’t be used to directly identify a visitor. They help improve the website. Also known as Google Analytics.

Necessary: enable core functions like security, accessibility and network management.

Links to other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. We are not responsible for the privacy policies of those other organisations

16 or under

We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please keep your parent or guardian properly informed. We don’t spam or anything like that, but some of the content may not be appropriate for under-age readers.

Holding your data outside the UK

We are UK-based, but our website is hosted via a technology that deploys servers worldwide. This means that your data may be collected and stored outside the UK, and the privacy policies which apply in those jurisdictions may be different. That said, the vast majority of our server use is in the United Kingdom, the United States, the European Union and other highly reputable jurisdictions. We’ll go on working, carefully, with highly responsible server partners.

Your communications with us

If you contact us with positive feedback, we may want to use that comment in our promotional literature. We would seek your permission before we do so and would only share what you want us to.

As with all of your personal information, you have the right to change your mind about sharing information with/about us.

If you wish any comments you have made to be removed from the website, please contact info@julieshechinah.com.

Website analysis

We want our users to have a good experience on our website, so we will from time to time engage in analytical exercises that follow user behaviour on the site, and those exercises may involve significant data collection. This data is anonymous and collated into large statistical aggregates. The interest is in users-in-general – not personal.

Email marketing messages & subscription

Any email marketing messages we send are done so through an Email Marketing Service provider (EMS). An EMS is a third party service provider of software/applications that allows marketers to send out email marketing campaigns to a list of users.

Email marketing messages that we send may contain tracking beacons/tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, IP addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations will show the activity each subscriber made for that email campaign.

Any email marketing messages we send are in accordance with the GDPR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences/the information we hold about you at any time. See any marketing messages for instructions on how to unsubscribe or manage your preferences.

Our EMS provider is Mailerlite. We hold the following information about you within our EMS system;

  • Email address
  • I.P address
  • Subscription time & date

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@julieshechinah.com.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

Updated August 2022